{"id":768,"date":"2026-06-09T08:14:08","date_gmt":"2026-06-09T08:14:08","guid":{"rendered":"https:\/\/iesbalmasedabhi.com\/?page_id=768"},"modified":"2026-06-18T08:57:16","modified_gmt":"2026-06-18T08:57:16","slug":"reclamaciones-y-sugerencias","status":"publish","type":"page","link":"https:\/\/iesbalmasedabhi.com\/eu\/reclamaciones-y-sugerencias\/","title":{"rendered":"Reclamaciones y sugerencias"},"content":{"rendered":"<style>\n  * { box-sizing: border-box; }\n\n  body {\n    font-family: 'Open Sans', sans-serif;\n    background: #f4f5f7;\n    padding: 50px 0 40px;\n  }\n\n  .layout {\n    display: flex;\n    gap: 24px;\n    width: 90%;\n    max-width: 1500px;\n    margin: 0 auto;\n    align-items: flex-start;\n    padding-top: 50px;\n  }\n\n  .sidebar {\n    flex: 0 0 220px;\n    background: #fff;\n    border-radius: 0 8px 8px 0;\n    padding: 0 0 20px;\n    position: relative;\n    padding-top: 50px;\n    box-shadow: 0 2px 8px rgba(44,62,107,0.10);\n  }\n\n  .sidebar-icon {\n    position: absolute;\n    top: -30px;\n    left: 50%;\n    transform: translateX(-50%);\n    width: 60px; 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height: 20px; fill: white; transition: transform .3s; }\n.mobile-menu-toggle.open svg { transform: rotate(180deg); }\n.mobile-menu-toggle.open { border-radius: 0; }\n\n@media (max-width: 768px) {\n  .layout { flex-direction: column; gap: 0; width: 100%; padding-top: 0; }\n  .sidebar { flex: none; width: 100%; border-radius: 0; padding-top: 0; }\n  .sidebar-icon { display: none; }\n  .sidebar h2 { display: none; }\n  .mobile-menu-toggle { display: flex; }\n  .sidebar nav { display: none; }\n  .sidebar nav.open { display: block; }\n  .main { border-radius: 0; margin-top: 16px; padding-top: 40px; }\n  .main-icon { top: -25px; width: 50px; height: 50px; }\n  .main-icon svg { width: 28px; height: 28px; }\n  .main h1 { font-size: 16px; padding: 10px 16px 20px; letter-spacing: 2px; }\n}\n\n<\/style>\n<\/head>\n<body>\n\n<div class=\"layout\">\n\n  <aside class=\"sidebar\">\n    <div class=\"sidebar-icon\">\n      <svg viewbox=\"0 0 24 24\"><path d=\"M10 20v-6h4v6h5v-8h3L12 3 2 12h3v8z\"\/><\/svg>\n    <\/div>\n    <h2>Institutua<\/h2>\n<button class=\"mobile-menu-toggle\" onclick=\"this.classList.toggle('open'); this.nextElementSibling.classList.toggle('open')\">\n  <span>Institutua<\/span>\n  <svg viewbox=\"0 0 24 24\"><path d=\"M7 10l5 5 5-5z\"\/><\/svg>\n<\/button>\n    <nav>\n      <a href=\"https:\/\/iesbalmasedabhi.com\/eu\/presentacion\/\">\n        <svg viewbox=\"0 0 24 24\"><path d=\"M14 2H6a2 2 0 00-2 2v16a2 2 0 002 2h12a2 2 0 002-2V8l-6-6zm-1 1.5L18.5 9H13V3.5zM6 20V4h5v7h7v9H6zm2-4h8v2H8zm0-4h8v2H8zm0-4h5v2H8z\"\/><\/svg>\n        Aurkezpena\n      <\/a>\n      <a href=\"https:\/\/iesbalmasedabhi.com\/eu\/organigrama\/\">\n        <svg viewbox=\"0 0 24 24\"><path d=\"M16 11c1.66 0 2.99-1.34 2.99-3S17.66 5 16 5c-1.66 0-3 1.34-3 3s1.34 3 3 3zm-8 0c1.66 0 2.99-1.34 2.99-3S9.66 5 8 5C6.34 5 5 6.34 5 8s1.34 3 3 3zm0 2c-2.33 0-7 1.17-7 3.5V19h14v-2.5c0-2.33-4.67-3.5-7-3.5zm8 0c-.29 0-.62.02-.97.05 1.16.84 1.97 1.97 1.97 3.45V19h6v-2.5c0-2.33-4.67-3.5-7-3.5z\"\/><\/svg>\n        Organigrama\n      <\/a>\n      <a href=\"https:\/\/iesbalmasedabhi.com\/eu\/ubicacion\/\">\n        <svg viewbox=\"0 0 24 24\"><path d=\"M12 2C8.13 2 5 5.13 5 9c0 5.25 7 13 7 13s7-7.75 7-13c0-3.87-3.13-7-7-7zm0 9.5a2.5 2.5 0 110-5 2.5 2.5 0 010 5z\"\/><\/svg>\n        Kokapena\n      <\/a>\n      <a href=\"https:\/\/iesbalmasedabhi.com\/eu\/contacto-2\/\">\n        <svg viewbox=\"0 0 24 24\"><path d=\"M20 4H4c-1.1 0-2 .9-2 2v12c0 1.1.9 2 2 2h16c1.1 0 2-.9 2-2V6c0-1.1-.9-2-2-2zm0 4l-8 5-8-5V6l8 5 8-5v2z\"\/><\/svg>\n        Kontaktua\n      <\/a>\n      <a href=\"https:\/\/iesbalmasedabhi.com\/eu\/documentos-e-impresos\/\">\n        <svg viewbox=\"0 0 24 24\"><path d=\"M20 6h-8l-2-2H4a2 2 0 00-2 2v12a2 2 0 002 2h16a2 2 0 002-2V8a2 2 0 00-2-2zm0 12H4V8h16v10z\"\/><\/svg>\n        Dokumentuak eta Inprimakiak\n      <\/a>\n      <a href=\"https:\/\/iesbalmasedabhi.com\/eu\/reclamaciones-y-sugerencias\/\" class=\"active\">\n        <svg viewbox=\"0 0 24 24\"><path d=\"M20 2H4c-1.1 0-2 .9-2 2v18l4-4h14c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zm-7 9h-2V5h2v6zm0 4h-2v-2h2v2z\"\/><\/svg>\n        Kexak eta Iradokizunak\n      <\/a>\n    <\/nav>\n  <\/aside>\n\n  <main class=\"main\">\n    <div class=\"main-icon\">\n      <svg viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n        <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\" stroke=\"#fff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <path d=\"M8 10h8M8 14h5\" stroke=\"#fff\" stroke-width=\"1.8\" stroke-linecap=\"round\"\/>\n      <\/svg>\n    <\/div>\n\n    <h1>Kexak eta Iradokizunak<\/h1>\n\n <div class=\"content-area\">\n  <div style=\"padding:16px 20px; background:#f8fafd; display:flex; flex-direction:column; gap:12px;\">\n    <p>Si se desea presentar una reclamaci\u00f3n o una sugerencia a IES Balmaseda BHI, deber\u00e1 entregar el siguiente impreso cumplimentado en Secretar\u00eda:<\/p>\n    <a class=\"doc-btn\" href=\"https:\/\/drive.google.com\/file\/d\/1gXmjJi28Ia9I22Mo_t40w51pM5h9kHob\/view?usp=drive_link\" target=\"_blank\" rel=\"noopener\">\n      <span class=\"btn-icon\"><svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\/><polyline points=\"14 2 14 8 20 8\"\/><\/svg><\/span>\n      <span>Impreso de Reclamaciones y Sugerencias<\/span>\n      <span class=\"btn-arrow\">\u2197<\/span>\n    <\/a>\n    <p>Si se desea y se cumplimentan los datos personales, se dar\u00e1 una respuesta en el plazo m\u00e1ximo de una semana.<\/p>\n  <\/div>\n\n  <!-- Nota -->\n  <div class=\"info-note\" style=\"background:#f5f0e6; border-left-color:#c9a84c; color:#7a5f1a; margin: 16px 0 0;\">\n    <svg viewbox=\"0 0 24 24\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"stroke:#c9a84c; fill:none;\">\n      <circle cx=\"12\" cy=\"12\" r=\"10\"\/><line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"12\"\/><line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\"\/>\n    <\/svg>\n    <span>Inprimakia Idazkaritzan aurkeztu behar da &nbsp;\u00b7&nbsp; El impreso debe entregarse cumplimentado en Secretar\u00eda.<\/span>\n  <\/div>\n\n<\/div>\n   \n  <\/main>\n<\/div>\n<script>\n(function() {\n  \/\/ Detecta si la URL actual contiene el prefijo de idioma \/eu\/\n  var currentPath = window.location.pathname;\n  var isEuskera = currentPath.indexOf('\/eu\/') === 0 || currentPath.indexOf('\/eu\/') !== -1;\n\n  if (isEuskera) {\n    var links = document.querySelectorAll('.sidebar nav a');\n    links.forEach(function(link) {\n      var href = link.getAttribute('href');\n      if (href && href.indexOf('iesbalmasedabhi.com') !== -1 && href.indexOf('\/eu\/') === -1) {\n        \/\/ Inserta \/eu\/ despu\u00e9s del dominio\n        var newHref = href.replace('iesbalmasedabhi.com\/', 'iesbalmasedabhi.com\/eu\/');\n        link.setAttribute('href', newHref);\n      }\n    });\n  }\n})();\n<\/script>\n<\/body>\n<\/html>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Instituto Instituto Presentaci\u00f3n Organigrama Ubicaci\u00f3n Contacto Documentos e Impresos Reclamaciones y Sugerencias Reclamaciones y Sugerencias Si se desea presentar una reclamaci\u00f3n o una sugerencia a IES Balmaseda BHI, deber\u00e1 entregar el siguiente impreso cumplimentado en Secretar\u00eda: Impreso de Reclamaciones y Sugerencias \u2197 Si se desea y se cumplimentan los datos personales, se dar\u00e1 una respuesta [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"footnotes":""},"class_list":["post-768","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/iesbalmasedabhi.com\/eu\/wp-json\/wp\/v2\/pages\/768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iesbalmasedabhi.com\/eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iesbalmasedabhi.com\/eu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iesbalmasedabhi.com\/eu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iesbalmasedabhi.com\/eu\/wp-json\/wp\/v2\/comments?post=768"}],"version-history":[{"count":17,"href":"https:\/\/iesbalmasedabhi.com\/eu\/wp-json\/wp\/v2\/pages\/768\/revisions"}],"predecessor-version":[{"id":1181,"href":"https:\/\/iesbalmasedabhi.com\/eu\/wp-json\/wp\/v2\/pages\/768\/revisions\/1181"}],"wp:attachment":[{"href":"https:\/\/iesbalmasedabhi.com\/eu\/wp-json\/wp\/v2\/media?parent=768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}